We want to provide you with an update regarding the cybersecurity incident involving Instructure Inc., the parent company of Canvas. Canvas has notified public school systems and universities across the country of a widespread cybersecurity event. CuCPS, like many institutions, uses this educational administration software. This situation is limited to Canvas systems and has not impacted our division’s internal IT systems.

Some students and staff may have seen a message related to this situation when attempting to log into the Canvas system yesterday. Canvas took its systems offline, as a precaution.

As of this morning, Canvas indicated it has fixed the issue and restored access.

Instructure has informed us that it has taken steps to secure the Canvas platform, engaged third-party cybersecurity experts to conduct an investigation, and is working closely with law enforcement.

Because the investigation is being conducted by Canvas, they are managing all aspects of that process, and we are not directly involved in the full scope of their investigation at this time. Canvas is used as an educational platform, and any information about your student would be limited to basic account information, such as their name, email address, student ID, and coursework-related information.

CuCPS takes the privacy of our students’ and staff information very seriously. We are working to ensure that Canvas directly notifies those impacted of the details of any information involved.

Thank you for your patience as we continue to work through this matter. We are committed to keeping you informed.

Cumberland County Public Schools

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